Every room’s TV becomes a direct line to your hotel’s services. See how guests request, book, and interact — and how every action flows into your Control Tower in real time.
The ZAXIA TV Concierge turns the in-room television into a frictionless service interface. Guests request room service, book the spa, or flag a maintenance issue — directly from the screen in their room, without calling reception or using a separate app.
Every interaction is captured in real time and routed to the right team, appearing instantly in the Control Tower. No request falls through the cracks. No phone tag. No post-shift reconciliation.
Requests made directly on the room TV — no apps to download, no phone calls, no waiting on hold.
Each guest interaction flows directly into the Control Tower — tracked, timestamped, and assigned in real time.
Spa bookings, late checkout, restaurant reservations — connected to live hotel capacity, not static menus.
We’re selecting pilot partners now. Setup takes days, not months.